This page explains our policies in clear, straightforward terms.

Can I refund your products if I don’t like them or change my mind?

Our refund policy varies based on the type of product:

Knowledge-Based Products and Digital Services

• We do not offer refunds for intangible knowledge-based products or digital-only services once delivered
• This includes downloadable content, online courses, coaching sessions, and other knowledge or information-based offerings
• Please consider your purchase carefully before completing it

Physical Products

• 30-day satisfaction guarantee for all physical products
• If you’re dissatisfied during the first 30 days, you can:
  • Return all physical products we shipped to you (at your own expense)
  • Delete all associated digital files (including video, audio, and text) related to the product
  • Request a full refund of your purchase price
• We promise you’ll get your money back for the physical product

What if I’m dissatisfied after 30 days with a physical product?

If you purchased physical products under a multiple-payment option (monthly, quarterly, etc.) and are dissatisfied after 30 days:

• Return all physical products we shipped to you (at your own expense)
• Delete all associated digital files related to the purchase
• Request a partial refund of any portion of the purchase price you’ve paid in the last 30 days
• We will refund only the portion of the purchase price you’ve paid in the last 30 days

What are the conditions for returning physical products?

When returning physical products:

• Return shipping: You must ship products at your expense to our designated address
• Include purchase info: Provide purchase details (e.g., a copy of your receipt) for processing
• Condition requirements: Products should be in merchantable (resalable) condition
• No restocking fee: We do not charge any restocking fees

How do I cancel a subscription?

To cancel a subscription:

• Email support@drivenbymission.org with “Subscription Cancellation Request” in the subject line
• Or mail a written request to our physical address (listed below)
• After cancellation:
  • You continue to receive subscription benefits until the end of the current billing period
  • You will not receive a refund for any part of the current or past billing periods

Example: Monthly Subscription

If we process a cancellation on March 7th, you keep the subscription benefits through March 31st, but there is no refund for any portion of the March subscription fee. Starting April 1st, you will not be billed and will not receive subscription benefits.

Example: Annual Subscription with Multi-Pay

If you cancel an annual subscription (paid quarterly) in May after making one or two quarterly payments, you continue to receive benefits for the remainder of that annual period. You owe the remaining scheduled quarterly payments, and there is no refund for prior payments.

How long does it take to process refunds or cancellations?

• Processing typically takes 2-3 business days
• We recommend using email rather than postal mail to expedite requests
• Providing your account or subscription number can speed up the process
• We will confirm your cancellation by email or postal mail

How do I contact you for refunds or subscription cancellations?

Email your request to support@drivenbymission.org

• Include “Refund Request” or “Subscription Cancellation Request” in the subject line
• By contacting us electronically, you agree that we may respond by email or other electronic means

You may also mail a written request to:

Manful Purpose
Attn: Refunds & Subscriptions Department
1968 S. Coast Hwy
#1825
Laguna Beach, CA 92651
United States

Although not required, we appreciate you telling us why you want a refund or are canceling your subscription. We want satisfied customers.

Important notes about refunds and product usage

• Asking for a refund but continuing to use products purchased from us (including digital/intellectual property) is the same as theft and may violate intellectual property rights law
• We do not take title to returned physical products until we receive them
• In limited circumstances, at our discretion, we may issue a full or partial refund without requiring the product to be returned
• All physical product purchases are made under a shipment contract; title and risk of loss pass to you once the product is delivered to the carrier (e.g., USPS, UPS, FedEx)
• We are not responsible for items lost in transit

Full Legal Disclosures

The following are legal contracts you must agree to when using our website. Please read them carefully and only use the website if you accept the following terms:

• Terms of Use
• Privacy Policy
• Refunds and Cancellation

---

Last Updated: April 14, 2025

Copyright © 2023-2025. Adapted from prior legal text and licensed for use by the owner of this Website at https://drivenbymission.org. All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner.